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Who to Contact for KYC Verification Issues

How to request assistance if you experience problems with KYC verification.

Updated over 10 months ago

If you experience any issues with your KYC verification:

  • Open the Support widget inside your Client Portal.

  • Select the KYC support option to guide you through troubleshooting steps.

  • If needed, you’ll have the option to submit a request directly to the support team for further assistance.

Tip: Providing complete and clear information in your request helps our team resolve your case more quickly.

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