We take client concerns seriously and aim to resolve issues promptly.
How to Submit a Complaint
Submit your complaint by email to [email protected] or via our Contact Form.
Our compliance team will acknowledge receipt within 24–48 hours.
An investigation will be conducted, with a resolution provided within 7 business days.
If a resolution cannot be reached, complaints may be escalated to the relevant regulatory authority.
For full details, review the complete Complaint Resolution Procedure.